Experience the Impex Integrated Solution
Managing every facet of a building can be a complex task.
Rather than outsourcing all the aspects of day-to-day care and servicing to multiple providers, Impex Group can customise an integrated service package according to your requirements and budget.
From cleaning to security, building maintenance and concierge services, we offer everything you need to deliver a higher standard of facility management – through one, specialist provider.
By packaging our services, you can enjoy more efficient operations, improve the care of your residents and reduce your overall costs.
Transforming the delivery of services to an integrated model was needed as there was an increasing complexity of needs for services to residential strata buildings. To address these needs, our integrated model was developed.
The service divisions are joined together, facilities managers, concierges, cleaners, and contractors sharing knowledge and sharing anything that might be relevant to the resident that may improve their experience.
We use a single joint system with shared information which is incredibly important. This enables integration and joins information making sure all staff have access to the right level of information so that they can use it to make the right decision quicker and keep services quality high.
“We plan the services with people who work together, speak the same language, understand our client and bring services together to achieve an outcome that is important to each individual resident” .
Copyright © 2021 Impex Group. Website by 
Copyright © 2021 Impex Group. Website by
Biljana is the Head of Division for Residential and Strata Clearing Services in WA. Biljana is responsible for leading the WA Residential and Strata Cleaning Team across all service lines including Cleaning Service, Washroom Services and Apartment Cleaning.
Biljana is an experienced professional with 20 years’ experience in leading teams across of Residential, Commercial, Office, Retail and Industrial
Mitch is a Building and Facilities Management professional who brings a strong operational focus to his role as Pod Leader within Impex Group. With hands-on experience across residential and mixed-use developments, Mitch is known for his structured approach to building operations, contractor management and service delivery.
As a leader, Mitch plays a key role in driving consistency, accountability and visibility across his portfolio, ensuring that buildings are managed efficiently and in line with best practice. His ability to balance day-to-day operations with governance and reporting requirements allows him to deliver a high standard of service while supporting long-term asset performance.
Aleks Is our Operations Manager at Impex and is the Head of Asset Management Services in WA. Aleks joined the team in 2010, with many years’ experience in the building management, mechanical and construction industry.
Aleks will be responsible for leading the Asset Management team across all service lines including Facilities Management, Concierge and Cleaning services.
John commenced with Impex in 2009 and brings with him over 10 years’ experience within the Facilities Management Industry. John is a full member of FMA and a Committee member.
John has strong invaluable managerial experience and has comprehensive knowledge and understanding of various sectors such as operations, accounting, technical services, asset, and property management.